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We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to review our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences.

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Only repaired what was needed

Awesome customer service, only repaired what was necessary. Quick and efficient.

Dec 16, 2014 by Mei


I got the name of this company from a coworker and I'm so glad I did!! From the first email, Deanna responded quickly and professionally. We sold our house and needed some minor repairs as well as a first time dishwasher installed. Deanna set up a convenient time and the plumber (Derek) was fantastic! He was efficient, informative and we were completely satisfied! Here's where Pegg Plumbing goes above and beyond where customer service is concerned....two days before our house closed, we had a new issue. I emailed Deanna (Sunday) explaining the problem and the time issue and she had Derek back at our house on Monday! I can't express my appreciation for making this stressful time just a little bit calmer! I totally recommend that if you need plumbing repairs, give Deanna a call!!
Thank you so much!

Aug 12, 2013 by Kathi


Thanks so much for your help and being able to provide service when I requested it. I appreciate it very much.

Jul 31, 2013 by Mrs. M.

My garden tap...

If someone need a good plumber, I had very good services from a "almost local" family owned outfit. They have a regular "Help column" in the Kitchissippi Times. Their name: Thomas A. Pegg Plumbing. They charge $88 an hour (or per call including transportation). My husband forgot to shut the hose pipe last fall, the pipe froze and burst. After cutting the old pipe, they fixed it in less than 30 minutes! They were efficient and arrived on time. I also recommended them to all my neighbours.

Jul 29, 2013 by Monique V.

Excellent Service and value

My mother used them as far back as I can remember and now I am. Deanna even remembered my mom's name based on the address. Now that is customer service! I have had them in three times in the last two years and I am completely satisfied with the work they have done along with their professional, courteous and friendly staff. I highly recommend them for all your plumbing needs.

Apr 20, 2013 by Scott

very. good .people .!!

very good people. there employees are very helpful.

Feb 16, 2013 by charlie harris


WOnderful people to deal with and very good with seniors. Have elderly parents living with me, and the staff and Deanna went out of their way to make them feel comfortable and respected. The plumbing work was on time and done right. So glad to have a reliable place to go with our move to Ottawa. Thank you Deanna and Crew

Aug 20, 2012 by Lisetta

Fast, Friendly & Reliable!

The staff at Thomas A. Pegg are so wonderful!
Our primary need was getting our leaky interior shut-off valve for our outdoor faucet fixed, but we also had some other jobs that we’d wanted quoted. I sent an RFQ online and within an hour Deanna emailed back to let me know that she could have Josh come out to our place in a day or so. We set it up and he was there, on time and as promised - no waiting around! He was so polite & patient when we asked about specific issues that we have with our old house. He was even able to squeeze in time to try to tighten our kitchen faucet.
What an all-around amazing experience!!

Jun 28, 2012 by Angela


That was easier than easy. One call to Deanna and the job was done.

Dec 20, 2011 by David

Call Anytime!

1554 Carling Ave Unit 35
Ottawa, ON K1Z 7M4

24 Hour 7 Day Service

Call 613-728-4780

Service Area